RETURNS
RETURN & EXCHANGE POLICY
We want you to love your purchase. If for any reason you don’t, you may return most new and unused items within 30 days of receipt for a full refund or merchandise exchange, with proof of purchase. Damages must be reported within 48 hours of receipt. Refunds are credited in the original form of payment. Please note that shipping charges are non-refundable. For all eligible returns, customers are responsible for shipping charges.
RETURN ELIGIBILITY
Items must be new, unused, and in original packaging with original tags to qualify for a refund or exchange. To receive a full refund on bedding, all packaging must be unopened.
The below categories are final sale and cannot be returned, cancelled, or exchanged:
- Cosmetics
- Skin Care
Additionally, all orders placed through Latin America Checkout are final sale and cannot be returned or exchanged.
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