Q: What is QUO ARTEM? A: QUO ARTEM is an eCommerce site based in Switzerland that specializes in selling high performing beauty products.
Q: How do I place an order? A: To place an order, simply browse our website and select the products that you want to purchase. Add them to your cart and proceed to checkout. Follow the instructions on the checkout page to complete your order.
Q: What payment methods do you accept? A: We accept major credit cards, including Visa, Mastercard, and American Express, as well as PayPal.
Q: How long does shipping take? A: Shipping times vary depending on your location and the shipping method you select. We offer standard shipping, which typically takes 3-5 business days within Switzerland, and express shipping, which takes 1-2 business days.
Q: Do you ship internationally? A: Yes, we ship internationally. Shipping times vary depending on the destination.
Q: What is your return policy? A: We want you to be completely satisfied with your purchase, so we offer a 30-day return policy. If you are not satisfied with your purchase for any reason, you can return it for a full refund or exchange it for another product.
Q: How do I return a product? A: To return a product, simply contact our customer service team and provide your order number and reason for the return. We will provide you with instructions for returning the product.
Q: How do I contact customer service? A: You can contact our customer service team by email at firstname.lastname@example.org or by phone at +41 76 234 4887.